THE 5 SPARKS OF SUPER SERVICE
1-Hour Keynote
What
do you do when the economy is down, people are spending less money, and
you're not exactly sure when it's all going to change?
If you're smart, you crank up your customer service!
This
is the perfect time to take your customer service to a whole new level
with THE 5 SPARKS OF SERVICE, an interactive, example-filled keynote that's the perfect way to open, close, or add a dose of energy and inspiration to any part of your event.
The 5 SPARKS are based on a simple, but powerful model of customer service that everyone in your company can execute. In this highly acclaimed session, Mark shares the sparkspace S-E-R-V-E model and shows you how to use it to create new customer service sparks in your company.
This seminar
is the foundation of Mark's revolutionary 100SPARKS! customer service
project. We guarantee you'll walk away with a notebook full of ideas
and inspiration that will change the way you view your customers, your
team, and your business.
Click on the video below to see Mark introduce the 5 SPARKS OF SUPER SERVICE.